Return Policy
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer exchanges/returns within 14 days of delivery. You can return your product for store credit or exchange only.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
- All lingerie, stockings, adult stimulators, and swimwear are final sale.
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- Print the prepaid return shipping label that you will receive by email.
- Send all items back to us using the label provided.
- You are responsible for all return shipping & handling costs. Original shipping fees are non-refundable.